Know Your Customer (KYC) — Verification Guide
NBK Brokerage is required by law to verify the identity of all clients. This guide explains what we need, why we need it, and how to complete verification quickly.
Why KYC Is Required
NBK Brokerage is a regulated financial institution operating under Kuwait law and international AML/CFT standards. We are legally required to verify the identity of every client before providing investment, banking, or financial services. KYC is not optional — it protects you, us, and the broader financial system from fraud, money laundering, and terrorist financing.
Individual Clients — Required Documents
- Government-issued photo ID: Kuwait Civil ID, passport, or national identity card from your country of citizenship
- Proof of address: Utility bill, bank statement, or official government letter (dated within 3 months)
- Selfie with ID: A clear photo of you holding your identity document
- Source of funds declaration: Brief description of the origin of your investment funds (salary, business income, inheritance, property sale, etc.)
Corporate Clients — Required Documents
- Certificate of Incorporation or equivalent
- Memorandum and Articles of Association
- Current list of directors and shareholders
- Proof of registered address (utility bill or lease agreement)
- Government-issued photo ID for all beneficial owners holding 10%+ ownership
- Proof of address for all beneficial owners
- Board resolution authorising account opening
- Source of funds declaration for the entity
The Verification Process
- Submit documents — Upload all required documents through the NBK Brokerage app or client portal. All uploads are encrypted end-to-end.
- Automated screening — Our system performs instant checks against global sanctions lists (OFAC, UN, EU), PEP databases, and adverse media sources.
- Document verification — Our KYC team manually reviews all submitted documents within 1–3 business days for standard applications.
- Enhanced Due Diligence — High-risk profiles or large investment amounts may require additional documentation. Our team will contact you if this applies.
- Account activation — Once verified, you will receive confirmation by email and your account will be fully activated within 1 business day.
Verification Timelines
- Standard individual account: 1–3 business days
- Corporate account: 3–7 business days
- Enhanced Due Diligence cases: Up to 15 business days
- Re-verification (annual refresh): 1–2 business days
Frequently Asked KYC Questions
Why has my verification been delayed?
Verification may take longer if documents are unclear, incomplete, or if additional screening is required. Our team will contact you with specific requests.
Is my data secure?
Yes. All KYC documents are encrypted, stored on ISO 27001-certified infrastructure, and deleted after the statutory retention period. We never sell your identity data.
What if my documents are not in English or Arabic?
Documents in other languages must be accompanied by a certified English translation.
How often do I need to re-verify?
NBK Brokerage conducts periodic re-verification at least every 2 years, or sooner if required by regulatory changes or risk re-assessment.
